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Customer Service
- by Virtual Personal Assistant
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Customer service is a series of activities designed to enhance the level of customer satisfaction * that is, the feeling that a product or service has met the customer expectation.
Customer service may be provided by a person, by current means of automation known as 'self-service', or by our Virtual Personal Assistant.
Our Virtual Personal Assistant (VPA) will enable companies to cut service costs whilst at the same time improving the quality and availability of service for their customers.
Existor has developed unique and pioneering Artificial Intelligence (AI) technology used with Avatars to support the front-end User Interface (UI) interface for sales and servicing of consumer and business products.
Companies face difficulties in providing the optimal range of customer service features, while also running contact centers efficiently. A trade-off is required between costs and the quality of service provided.
Our VPA solves this problem, providing the very best level of service at all times, with much-reduced costs.
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